Domestic Courier Services Domestic Courier Rates International Courier Services International Courier Zone and Transit Time Guide International Courier Export Rates International Courier Import Rates Deferred Domestic Roadfreight Service Deferred Domestic Roadfreight Rates Cross-Border Roadfreight Service Cross-Border Roadfreight Rates International Airfreight & Seafreight Restricted Items and Hazardous Goods Insurance Remote Area List Fuel Surcharge INTERNATIONAL COURIER SERVICES Service Type Description of Service INTERNATIONAL DOCUMENT EXPRESS Documents are defined as any business-related documents that have no saleable or commercial value and do not require destination Customs clearance. This can include quotations, airline tickets, annual reports, plans, tenders or any general business correspondence. Collection will be effected throughout the day for despatch by express air cargo. Delivery is performed on a door-to-door basis in accordance with our Zone and Transit Time Guide, calculated from date of flight departure. WORLDWIDE PARCEL EXPRESS Parcels are defined as any items that are dutiable or have a commercial value, and/or any items that will require destination Customs clearance. This can include spares, samples or any other commodity that is not defined as a document. Collection will be effected throughout the day for despatch by express air cargo. Delivery is performed on a door-to-door basis in accordance with our Zone and Transit Time Guide, calculated from date of flight departure. Depending on the commodity, value and destination of the goods being shipped, there is always a possibility of a delay in transit during which time your parcel may be inspected by Customs. This service includes all handling fees associated with the clearance of your shipment from Customs, with the exception of destination duties and taxes when applicable. IMPORT EXPRESS Import Express is a convenient and easy to use service that allows you to import Documents and/or Parcels from your overseas suppliers and have them delivered directly to your door. Collection will be effected throughout the day for despatch by express air cargo. Delivery is performed on a door-to-door basis in accordance with our Zone and Transit Time Guide, calculated from date of flight departure. Depending on the commodity, value and origin of the goods being shipped, there is always a possibility of a delay in transit during which time your parcel may be inspected by Customs. This service includes all handling fees associated with the clearance of your shipment from Customs, with the exception of destination duties and taxes when applicable.